Refunds

Refund policy

Last updated: November 2026

We want you to be happy paying for LootedIdeas Pro. If it isn't right for you, here is how refunds work.

The short version

• 7-day refund on your first payment. If you ask within 7 days of your first Pro payment, we refund it in full. No explanation needed.
• Renewals: if you were charged for a renewal you didn't mean to keep, email us within 7 days of that charge and we will refund it and cancel the plan.
• After that, we don't refund the part of a period you've already used, but you keep Pro until that period ends.

How to ask

Email hookvault.support11@gmail.com from the address you used at checkout and tell us it's a refund request. Including the date of the payment helps. We reply within a few working days. Refunds go back to the original payment method, and your bank may take several days to show them.

How to cancel

In LootedIdeas, open Settings → Plan & billing → Manage billing and cancel there. You keep Pro until the end of the period you paid for, and no further payments are taken. Your saved library stays on your device. Cancelling doesn't refund the current period by itself, so email us if you also want a refund within the windows above.

When we may refuse

We may decline a refund if there is clear abuse, for example repeated refunds of the same plan, or heavy use of hosted AI followed by a refund request.

Payments and taxes

Payments are handled by Dodo Payments as the seller of record. Any sales tax or VAT shown on your receipt is refunded together with the payment. Your rights under the consumer laws of your country are not affected by this policy.